Sanitary Sewer Back-Up Policy

  • If you are experiencing a backup at your property, you should first call a plumber.
  • Property owners are responsible for the sewer pipe from their building to the City Right-of-Way (ROW) line.
  • The City is responsible for the sewer pipe from the ROW line to the main collection pipe.
  • If the plumber is not able to clear the back-up from the building to the ROW line, the plumber should determine if there is a clean-out at the ROW line.
  • If there is not a clean-out installed, the plumber must install one before the City will respond.
  • If there is a clean-out and the plumber is not able to clear the back-up, call Public Works at 727-363-9243 weekdays 8 am to 4 pm. After hours call 727-224-4189.

For questions please contact Trish White the Public Works Department at 727-363-9243.